Frequently Asked Questions

Shopavize, how does it work?

We're glad you asked. Here is a great "Get Started" mood to get you going in a few easy steps.

When does the full Xperience launch?

We plan on launching by Q3 of 2021!

What are the benefits for early access?

Creating a profile now helps us to understand our members way before we launch. What does that mean for you? You'll get better recommendations right out the gate which translates to a smoother experience. And that’s what we are all about. Early adopters will also get updates on new and exciting content and features first before anyone else!

How do I update my user profile?

Once you have logged in, please go to your profile and select "Manage My Profile" located in the upper right hand corner. Make your changes and save to update.

How can I reset my password?

Upon a login attempt, please use the “forgot password” link to reset your information.

How can I view my likes?

Log in select “Profile” and view all of your likes there.

How do I unsubscribe to emails?

We're sorry to see you go! You may change your email preferences by clicking "Unsubscribe" from any of our emails.

How do I delete my account?

We would rather have to stay for the party, but if you have to go please contact us at help@shopavize.com to delete your account.

Why can't I order on Shopavize?

At this time, our Beta Xperience does not allow our members to place orders on our site.  This feature will be available for our full launch to make it more convenient and easy for you to shop with us.

Who do I contact for order support?

Please contact the vendor with whom you have placed your order.  We will never send you to a site that does not have a clear customer service policy and contact information.  Please make sure that you read over all policies before placing your order. 

Do I need a Spotify to listen?

So here’s the deal, if you want to listen to the full playlist, which means from song's beginning to the end, then yes, you will need to have a Spotify account and be logged on. If you are just down for the 30 second snippets of the songs, then the answer is no. Either way we’ve got the music on point!